shipping instructions

All information about costs, delivery times and our shipping service providers.

All I DO juices and ginger shots are ultra-fresh. We harvest and press weekly and only keep a minimal amount in stock to provide you with the maximum quality. Unfortunately, as a small company, we are not spared from the current disruptions in the logistics chains. Therefore, there may be small delivery delays in isolated cases.

Your order will usually arrive at your home within 2-4 days. However, it can also take up to 10 working days. In any case, you will receive an email with a tracking link as soon as your package leaves our warehouse (check your spam folder regularly!). If there is something wrong with your delivery, our satisfaction promise applies. Thank you for your trust and understanding.

To ensure the necessary cooling, your package will be on the road for no longer than 48 hours in 98% of cases within Germany. To ensure this, we are unfortunately unable to offer deliveries on Mondays and Saturdays.

shipping days
Mon. – Thurs.

delivery days
Tue. – Fri. (except public holidays)

We cannot take into account any additional information about the desired drop-off location or time of delivery. A DHL email will be sent one to two days before the package is delivered, giving you the opportunity to specify a drop-off location or a change to the delivery time.

We expressly cannot guarantee that deliveries will be made on time. Deviations may occur in individual cases due to public holidays.

Delivery to a DHL Packstation is not possible.

Germany Standard Shipping:

We offer free shipping throughout Germany for orders over 120€.

Standard shipping costs €6.95 per package.

International Shipping:

We currently deliver to 7 countries. Delivery times are a little longer for international deliveries. It is therefore not possible to give an exact delivery date. Depending on the destination, standard delivery time and weather conditions, additional coolants are included in the packages. We expressly assume no liability for damaged packages. International delivery is temporarily subject to limited availability.

Austria

The standard delivery time for standard shipping is just one working day (if ordered before 12:00). The packages are sent via DHL International. We still recommend ordering at the beginning of the week to ensure that you receive the package in the same week.

The costs for shipping to Austria depend on weight.

Italy, France & BeNeLux

The standard delivery time for standard shipping is 3-4 working days. The packages are sent via DHL International or UPS. Please select only Thursday and Friday as delivery days.

The costs for shipping to Italy, France and BeNeLux depend on weight.

Switzerland

Delivery to Switzerland is unfortunately currently not possible. There are various providers for a delivery address near the border. For technical reasons, a German billing address must be specified.