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freshness and delivery commitment
Our I DO juices and ginger shots are ultra-fresh . We harvest and press weekly and keep only minimal stocks to ensure the highest quality. Due to current disruptions in the logistics chains, delivery delays may occur in isolated cases.
delivery areas
We currently deliver to the following countries:
Germany, Austria, Belgium, Denmark, Italy, Luxembourg and the Netherlands.
delivery times
- Standard Delivery : Your order will usually be delivered within 2-4 working days . During periods of high demand, delivery may take up to 10 working days .
- Shipping days : Monday – Thursday
- Delivery days : Tuesday – Friday (excluding holidays)
After shipping, you will receive an email with tracking information (please also check your spam folder). If you have any problems, please contact us immediately at support@ido.bio .
⏳ Important note: Exact delivery dates cannot be guaranteed . Delivery times abroad are often longer.
shipping costs
- Germany : Free shipping for orders over €120 . For orders under €120, shipping costs are €6.95 per package.
- International shipping (depending on country and order quantity):
- Austria : €10 per order
- Belgium, Luxembourg, Netherlands : €15 per order
- Italy, Denmark : €20 per order
Important shipping information
- To ensure the necessary cooling , the transport time within Germany is a maximum of 48 hours . Therefore, we do not ship on Mondays or Saturdays .
- Special delivery instructions (e.g. preferred times) cannot be taken into account . DHL will send you an email 1-2 days before delivery in which you can choose a drop-off location or an alternative delivery time if necessary.
- Deliveries to DHL Packstations in Germany are possible, but may cause longer delivery times . The package must be picked up within 2 hours . If the cold chain is interrupted, the customer is responsible and no refund will be made .
- Holidays may cause delivery delays.
delivery conditions for perishable goods
- Cooling measures : Your I·DO package is sent with special packaging and ice packs that ensure cooling for at least 48 hours . Upon receipt, the juices should be placed in the refrigerator immediately . The packaging cannot be returned .
- Customer responsibility : Please make sure that someone is available to receive your package. In case of delivery failure, the package will be returned to us immediately . The return takes about 5 days , which will break the cold chain and cause the products to spoil. In this case, no refund will be given .
- Please check your email inbox and spam folder regularly to ensure you do not miss any delivery notifications from DHL or IDO.
📌 Please see our refund policy for more details.
shipment tracking & customer service
- Shipment tracking : You will receive a DHL email 24 hours before delivery . Changes to the delivery address or date are not possible after shipment .
- Customer Service : If you have any delivery problems, please contact us at support@ido.bio (Monday – Friday, 9:00 a.m. – 5:00 p.m.).
Why every step counts and not all juice is the same
harvest
Washing/cutting
Cold pressing
HPP application




Why I DO ?
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COLD-PRESSED
We press our juices cold, ie no heat is used in our production. In this way, all heat-sensitive substances such as vitamins, roughage and other nutrients are retained during pressing.
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ORGANIC BY CONVICTION
100% organic. Since day one, we have attached great importance to the fact that all the ingredients for our I·DO products are produced in a biologically and ecologically harmless manner. In addition, our priority is sustainable production.
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FRESH & STILL DURABLE
Cold-pressed, but still pasteurized? That's out of the question for us! At I·DO we work with ultra high pressure to preserve our juices.
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JUICE CURE GUIDE
Our juice cleanse comes with instructions and a comprehensive juice cleanse app, which I will accompany you step by step during your fasting.
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SIMPLE & TIME SAVING
Juice fasting is effortless and can be done by everyone. No time-consuming shopping for fruit or pressing the juice yourself at home is necessary.
Loyalty pays off – our loyalty program
Register now for our loyalty program by creating an account with us and immediately benefit from numerous advantages.
Look forward to exclusive offers with every purchase, such as free delivery or surprise juices. After your fifth order, you will also receive a lifetime discount of 10% on our entire range - being part of the I·DO family pays off!
FAQs
What is I·DO?
Our mission is to enable you to live a healthier, longer and more sustainable life with high-quality organic juices and foods. As a specialized juice manufacturer from Munich, we have been concentrating on special organic juice creations in raw food quality since we were founded in 2014.
» More about the company
What makes I·DO special?
I·DO organic juices and ginger shots are ultra-fresh, 100% organic and never heated. The fruit and vegetables in the premium raw food products are freshly harvested and pressed every week. Most of the ingredients are grown exclusively for us in controlled organic quality. Whenever possible, we work with local farmers and cooperatives in the immediate vicinity of our production facility in Spain. Short distances and small batches ensure excellent product quality and the smallest possible ecological footprint.
» More about raw food quality
How is it delivered?
Always fresh and chilled in a cooling package. Your package will usually be with you within two to four working days.
» Shipping information
How much is the shipping?
The shipping and packaging costs depend on the package weight and delivery location. There is a practical shipping cost calculator in the shopping cart.
» Shipping information
How long do I·DO organic juices keep?
The I·DO organic juices are preserved using the HPP process. The products usually have a shelf life of several weeks - but at least 10 days - when they leave the warehouse.
» To the FAQ
Where can I return the deposit?
The bottles made from recycled PET are part of the deposit system. You can return them with other deposit products in any supermarket or point of sale throughout Germany.