






All information regarding shipping costs, delivery times, and our shipping partners.
Freshness and Delivery Commitment
Our I·DO juices and ginger shots are ultra-fresh. We harvest and press weekly and maintain minimal stock to ensure the highest quality. Due to current disruptions in logistics chains, individual delivery delays may occur.
Delivery Areas
We currently deliver to the following countries:
Germany, Austria, Belgium, Denmark, Italy, Luxembourg, and the Netherlands.
Delivery Times
- Standard Delivery: Your order is usually delivered within 2–5 business days. During periods of high demand, delivery can take up to 7 business days.
- Delivery abroad: usually 3–7 business days, one to two business days longer than within Germany.
- Shipping Days: Monday – Thursday
- Delivery Days: Tuesday – Friday (excluding public holidays)
After shipment, you will receive an email with a tracking number (please also check your spam folder). If you encounter any problems, please contact us immediately at support@ido.bio.
⏳ Important Note: Exact delivery dates cannot be guaranteed.
Shipping Costs
- Germany: Free shipping for orders over €120. For orders under €120, shipping costs are €6.95 per package.
- International Shipping (depending on country and order quantity):
- Austria: €11 per order
- Belgium, Luxembourg, Netherlands: €15 per order
- Italy, Denmark: €20 per order
Important Shipping Information
- To ensure the necessary cooling, the transport time within Germany is a maximum of 72 hours (48 hours in summer). Therefore, we do not ship on Mondays or Saturdays.
- Specific delivery instructions (e.g., desired times) cannot be accommodated. DHL will send you an email 1–2 days before delivery, where you may be able to choose a drop-off location or an alternative delivery time.
- Delivery to DHL Packstations in Germany is possible but may lead to longer delivery times. The customer must provide this information when ordering, including the Postnummer (or customer number) and the full address of the Packstation. The package must be collected within 2 hours of delivery to the Packstation. In case of a broken cold chain, the responsibility lies with the customer, and no refund will be issued.
- Public holidays can lead to delivery delays.
Delivery Conditions for Perishable Goods
- Cooling Measures: Your I·DO package will be shipped with special packaging and cool packs, ensuring cooling for at least 48 hours. Upon receipt, the juices should be placed in the refrigerator immediately. The packaging cannot be returned.
- Customer Responsibility: Please ensure that someone can receive your package. If delivery fails, the package will be immediately returned to us. The return takes approx. 5 days, which will break the cold chain and cause the products to spoil. In this case, no refund will be issued.
- Regularly check your email inbox and spam folder to avoid missing any delivery notifications from DHL or IDO.
📌 Please refer to our refund policy for further details.
Tracking & Customer Service
- Tracking: You will receive a DHL email 1–2 days before delivery. Changes to the delivery address or date are no longer possible after shipment.
- Customer Service: For delivery issues, please contact us at support@ido.bio (Monday – Friday, 9:00 AM – 5:00 PM).
Compare
Compare the tasting packs
All packs at a glance: what is inside, how much and at what price.
| I·DO organic juice trial packageBack soon | I·DO Bio Maxi shots trial packBack soon | Your packXL Mixed Organic Ginger Shots Package Back soon | |
|---|---|---|---|
| Contents | All I·DO organic juices and ginger shots | All I·DO Organic Ginger Maxi Shots | 12 Cold-Pressed Ginger Shots · 2 Varieties |
| Bottles | 10 | 5 | 12 |
| Flavours | 10 | 5 | 2 |
| Total volume | 2.04 l | 1.5 l | 0.72 l |
| Price |
39,90 € | 32,00 € |
30,00 € |
| Price per 100 ml | 1,96 € | 2,13 € | 4,17 € |
At a glance
This is why it’s worth it
Organic ginger shots for every day! With the large XL Mixed Pack, refreshing raw food enjoyment awaits you in your refrigerator every day. Shake, drink, and feel good. Treat yourself to a mini-break and gather energy for everything ahead of you with these little helpers. The pack of 12 shots contains the varieties Boost & Protect and Smile & Shine - 6 x 60ml of each variety. Two shots daily.
All details
Ingredients, calories and storage
Ingredients and allergens
- Boost & Protect
- Apple, pineapple, lemon juice, ginger, turmeric, cayenne pepper powder, antioxidant: ascorbic acid.
- Smile & Shine
- Apple, ginger, lemon juice, antioxidant: ascorbic acid.
May contain traces of eggs and celery.
Good to know
ES-ECO-019-CT EU/non-EU agriculture
This is how your juice is made
Ginger
The ginger root, with its pleasantly pungent juice, has become a permanent fixture in the I·DO repertoire. For our organic raw juices, we use the intensely flavored root of the ginger plant. Ginger is primarily native to subtropical regions and their highlands. In Europe, the ginger root has been known and popular as both a food and a medicinal remedy since the 9th century.
Turmeric
At first glance quite similar to ginger, the difference in turmeric quickly becomes apparent once it is cut: unlike any other root, turmeric is known for its vibrant orange color, which has been used for many centuries even to dye monks' robes in Southeast Asia. However, the root is far more than just a dye. In Ayurvedic medicine, this little miracle cure has become indispensable due to its many positive properties and is considered the "spice of life" there. Turmeric is also gaining increasing importance in Western countries: for example, search queries for the English translation "turmeric" have risen by more than 300% over the last five years.
Pineapple
One of the most popular tropical fruits. Sweet and beautiful to look at, the pineapple never seems to go out of fashion—and rightly so. Often called the "queen of fruits" because of its leafy crown, the pineapple likely originated in Brazil and Paraguay and has taken Europe by storm since its discovery in the 16th century. Beneath its prickly skin lies sweet, aromatic flesh that is excellent as a raw snack, for desserts, and, of course, for freshly squeezed juice.
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Questions and Answers
Frequently Asked Questions
How are the juices and shots delivered?
Always kept chilled in the cooling package. Your package usually arrives within 2 to 4 business days, but in some cases it can take up to 6 business days. Therefore, plan your start date with a little buffer. Shipping within Germany is free from €120. Put the juices and shots straight into the refrigerator after unpacking.
How long do the juices and shots last?
We preserve our juices and shots using high pressure (HPP) instead of heat. When they arrive, they have an average shelf life of 3 to 4 weeks, but at least 10 days. The exact date is printed on every bottle, so you can flexibly plan your start date. Store them refrigerated at 1 to 7 °C.
Good to know: We often offer juices and shots with a shorter shelf life at a lower price.
Where should I put the empty bottles?
The bottles made from recycled PET are deposit bottles. You can return them anywhere in Germany where deposit bottles are accepted, for example at the supermarket. For orders delivered to Germany, the deposit is added to the price at checkout.



