




All information regarding shipping costs, delivery times, and our shipping partners.
Freshness and Delivery Commitment
Our I·DO juices and ginger shots are ultra-fresh. We harvest and press weekly and maintain minimal stock to ensure the highest quality. Due to current disruptions in logistics chains, individual delivery delays may occur.
Delivery Areas
We currently deliver to the following countries:
Germany, Austria, Belgium, Denmark, Italy, Luxembourg, and the Netherlands.
Delivery Times
- Standard Delivery: Your order is usually delivered within 2–4 business days. During periods of high demand, delivery can take up to 10 business days.
- Shipping Days: Monday – Thursday
- Delivery Days: Tuesday – Friday (excluding public holidays)
After shipment, you will receive an email with a tracking number (please also check your spam folder). If you encounter any problems, please contact us immediately at support@ido.bio.
⏳ Important Note: Exact delivery dates cannot be guaranteed. International delivery times are often longer.
Shipping Costs
- Germany: Free shipping for orders over €120. For orders under €120, shipping costs are €6.95 per package.
- International Shipping (depending on country and order quantity):
- Austria: €11 per order
- Belgium, Luxembourg, Netherlands: €15 per order
- Italy, Denmark: €20 per order
Important Shipping Information
- To ensure the necessary cooling, the transport time within Germany is a maximum of 48 hours. Therefore, we do not ship on Mondays or Saturdays.
- Specific delivery instructions (e.g., desired times) cannot be accommodated. DHL will send you an email 1–2 days before delivery, where you may be able to choose a drop-off location or an alternative delivery time.
- Delivery to DHL Packstations in Germany is possible but may lead to longer delivery times. The customer must provide this information when ordering, including the Postnummer (or customer number) and the full address of the Packstation. The package must be collected within 2 hours of delivery to the Packstation. In case of a broken cold chain, the responsibility lies with the customer, and no refund will be issued.
- Public holidays can lead to delivery delays.
Delivery Conditions for Perishable Goods
- Cooling Measures: Your I·DO package will be shipped with special packaging and cool packs, ensuring cooling for at least 48 hours. Upon receipt, the juices should be placed in the refrigerator immediately. The packaging cannot be returned.
- Customer Responsibility: Please ensure that someone can receive your package. If delivery fails, the package will be immediately returned to us. The return takes approx. 5 days, which will break the cold chain and cause the products to spoil. In this case, no refund will be issued.
- Regularly check your email inbox and spam folder to avoid missing any delivery notifications from DHL or IDO.
📌 Please refer to our refund policy for further details.
Tracking & Customer Service
- Tracking: You will receive a DHL email 24 hours before delivery. Changes to the delivery address or date are no longer possible after shipment.
- Customer Service: For delivery issues, please contact us at support@ido.bio (Monday – Friday, 9:00 AM – 5:00 PM).
Why every step counts and not all juice is the same
harvest
Washing/cutting
Cold pressing
HPP application
Why I·DO?
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COLD PRESSED
We cold-press our juices, meaning no heat is used in our production. This way, all heat-sensitive substances such as vitamins, fiber, and other nutrients are preserved during pressing.
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ORGANIC OUT OF CONVICTION
100% Organic. Since day one, we have placed the utmost importance on ensuring that all ingredients for our I·DO products are organically and ecologically produced. Furthermore, our priority is sustainable production methods.
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FRESH & YET LONG-LASTING
Cold-pressed, but still pasteurized? Not for us! At I·DO, we use ultra-high pressure to preserve our juices.
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JUICE CLEANSE GUIDE
Our juice cleanse comes with instructions and a comprehensive juice cleanse app that will guide you step-by-step through your fast.
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SIMPLE & TIME-SAVING
Juice cleansing effortlessly and achievable for everyone. No time-consuming shopping for fruits and pressing your own juices at home necessary.
Loyalty Pays Off – Our Loyalty Program
Register now for our loyalty program by creating an account with us and benefit directly from numerous advantages.
Look forward to exclusive offers with every purchase, such as free deliveries or surprise juices. After your fifth order, you will also receive a lifelong discount of 10% on our entire range – being part of the I·DO family pays off!
How does a classic juice cleanse work?
A juice cleanse involves giving your body a break for a few days: You consume only cold-pressed organic raw juices, tea, and homemade broths for a period of 1 to 7 days to relieve your system. Throughout the entire juice cleanse, it is advised not to consume solid foods.
You can find more information on our dedicated page (Juice Cleanse) and in our blog (Juice Cleanse Category).
Which juice cleanse is best for me?
I·DO's organic juice cleanses are structured and have different durations:
The Easy Organic Juice Cleanse (3 days) is a simple three-day break to de-stress and feel lighter. Each day, six cold-pressed organic juices, which have never been heated, are delivered. Treat yourself and your body to a short break to breathe deeply, recharge, and recover. The Easy Organic Juice Cleanse combines six cold-pressed, unpasteurized juices per day in an ideal and varied composition.
The Organic Balance Juice Cleanse (5 days) is a proven and pleasant fresh start for a balanced life. Each day, eight cold-pressed organic juices, which have never been heated, are delivered. Do you fancy a break or more balance? The Organic Balance Juice Cleanse combines eight cold-pressed, unpasteurized juices and wellness drinks per day in a perfectly coordinated formula.
The Lean Green Organic Juice Cleanse (6 days) is a refined vegetable juice cleanse with very little sugar. Each day, six cold-pressed organic juices, which have never been heated, are delivered. Do you want to regain a feeling of lightness? The Lean Green Organic Juice Cleanse combines six cold-pressed, unpasteurized juices per day in an ideal, low-calorie formula.
We have also developed a Post-Holiday Juice Cleanse to get back into balance after festivities. After celebrations, one often feels heavy or uncomfortable, with bloating or gas. A liquid break can help to feel lighter and more balanced. This relief for your digestive system promotes body regeneration and allows you to resume your daily activities with renewed energy.
The latest juice cleanse we have developed is the Organic Simply Green Juice Cleanse, which is the lowest-calorie of our cleanses. You receive eight cold-pressed, unpasteurized juices per day – ideal for a light and refreshing cleanse!
The Back to Sport Juice Cleanse was designed for those who want to resume or intensify their athletic activity. Over 10 days, you will enjoy a combination of cold-pressed fruit and vegetable juices, ginger shots, and superfoods, as a supplement to a balanced diet.
All juices are naturally 100% raw, vegan, and without added sugar or artificial additives. You will receive instructions with every juice cleanse.
What are the potential benefits of a juice cleanse?
A juice cleanse offers your body the opportunity to regenerate. It can help relieve your digestive system and provide you with vitamins, nutrients, and minerals that contribute to a feeling of lightness and new energy.
A juice cleanse is a great way to establish healthy eating habits, break bad habits, take a break, and rediscover yourself.
Is there a difference between I·DO organic juice cleanses and other juice cleanses?
I·DO juice cleanses are genuine organic juice cleanses. Why is this so important? The goal of a juice cleanse is to help detoxify and cleanse your body. The juices in our cleanses are always pressed with their peels to ensure they retain the maximum amount of nutrients, vitamins, and minerals originally present in the fruits, vegetables, and superfood ingredients.
Despite all the cleaning steps for conventional (non-organic) fruits and vegetables, chemical residues penetrate the skin of conventional ingredients during their growth and persist even after thorough washing – which is not the case with organic produce.
So what's the point of a juice cleanse if you immediately reintroduce pesticides and herbicides through inferior juices after the cleanse? That's why I·DO has relied on organic products since its inception and makes no compromises on quality. Our mission will always be to offer you a healthy and sophisticated diet.
We are committed to contributing, within our means, to the protection of soils and waters to ensure the sustainability of agriculture, limit soil erosion and loss of organic matter, and promote biodiversity – all aspects that intensive conventional agriculture does not allow.
Furthermore, with I·DO, several 240ml bottles are consumed daily, ensuring maximum variety and flexibility. Besides its effectiveness, a juice cleanse should also be pleasant and enjoyable!
I·DO is convinced it offers the best organic juice cleanse! Every day, we put our heart and energy into developing and producing I·DO organic juices: each juice is unique! Nevertheless, everyone should find the juice that best suits them.
How will it be delivered?
Always cool and fresh via refrigerated packaging. Your package will typically arrive within two to four business days.
» Shipping information
How much is shipping?
Shipping and packaging costs depend on the package weight and delivery location. There is a handy shipping cost calculator in the shopping cart.
» Shipping Information
How long are I·DO Organic Juices good for?
I·DO Organic Juices are preserved using the HPP process. As a rule, the products have a shelf life of several weeks (3 to 6) - but at least 10 days - upon leaving the warehouse.
» To the FAQ
Where can I return the deposit?
The bottles made from recycled PET are part of the deposit system. You can return them throughout Germany at any supermarket and any point of sale that accepts other deposit products.
» Deposit System
What is I·DO?
Our mission is to support you in a conscious and enjoyable lifestyle by offering first-class organic drinks made from fresh, raw, and cold-pressed fruits, vegetables, and spices. As a specialized juice manufacturer from Munich, we have focused on unique raw food quality juice creations since our founding in 2014.
» More about the company
What makes I·DO special?
I·DO Organic Juices and Ginger Shots are ultra-fresh, 100% organic, and never heated. The fruit and vegetables for these premium raw food products are harvested and pressed fresh weekly. Most ingredients are grown exclusively for us to controlled organic standards. Whenever possible, we work with local farmers and cooperatives in the immediate vicinity of our production facility. Short transport routes and small batches ensure excellent product quality and the smallest possible ecological footprint.
» More about Raw Food Quality
Are there vouchers or discount promotions for I·DO products?
I·DO regularly offers discounts and special promotions. The reduced products (crossed-out prices) in our online shop are usually items with short best-before dates (between 10 and 18 days).
You can find current offers and information on the I·DO website and on our social media channels, Instagram and Facebook.
You will also receive exclusive discount codes if you sign up for our newsletter. After signing up (please confirm your email address by clicking on the link in the confirmation email), we will send you a voucher code for your next order.
By creating an I·DO customer account and subscribing to our newsletter, you automatically participate in the loyalty program as soon as your first order has arrived. Enjoy exclusive discounts, free products, and other benefits. Creating a customer account and subscribing to the newsletter are quick, easy, and, of course, free.
Where do I enter the discount code for my order?
After clicking on "Secure Checkout", you will be redirected to the payment page.
First, enter your email address, as the discount code is linked to it.
Then you can enter your voucher code in the designated field (directly below the list of products you wish to purchase).
If you have any difficulties, please do not hesitate to send us a message at support@ido.bio.
Would you like to learn more about our juice cleanses?
Visit our blog (Juice Cleanse Category) or this article (Juice Cleanse FAQ) or our FAQ page (FAQ on I·DO Products).



